Make.com Automation Masterclass: 10 Workflows That Save 20 Hours Per Week

Make vs n8n vs Zapier: When to Use Which

Make's free tier: 1,000 operations/month, 2 active scenarios. More than enough to test and run 2 automations in production.

Understanding Make's Core Concepts

Modules

Every step in Make is a module. Modules connect to apps (Gmail, Notion, Slack, etc.) and perform actions.

Scenarios

A scenario is a workflow — a series of connected modules that execute in sequence.

Operations

Every time a module runs, it uses one operation. 1,000 free operations per month means 1,000 module executions.

Scheduling

Scenarios run on a schedule (every 15 minutes, hourly, daily) or are triggered by a webhook.

Workflow 1: Lead Magnet → CRM → Email Sequence (Saves 3 hours/week)

The Problem: Someone downloads your lead magnet → you manually add them to your CRM → you manually send the follow-up email sequence → you forget to follow up.

The Solution:

• Typeform Trigger (or any form): New submission
• Google Sheets: Add lead to tracking sheet
• HubSpot/Airtable: Create or update contact
• Gmail: Send welcome email immediately
• Schedule delay: Wait 2 days
• Gmail: Send follow-up email 1
• Schedule delay: Wait 3 days
• Gmail: Send follow-up email 2

Make Setup:

• Connect Typeform as your trigger module
• Add a Google Sheets module: Add Row
• Add Mailchimp module: Add subscriber to list + tag as "lead-magnet"
• Your email sequence in Mailchimp fires automatically based on the tag

Workflow 2: Invoice Generator (Saves 4 hours/week)

When a project milestone is completed in your project management tool, automatically generate and send an invoice.

Modules:

• Notion Trigger: Database item updated WHERE Status = "Complete"
• Make: Extract project data (client name, amount, description)
• Google Docs: Create invoice from template using the data
• Google Drive: Save invoice as PDF
• Gmail: Send PDF invoice to client
• Notion: Update status to "Invoiced"

The Google Docs Template:

Create a Google Doc with placeholders:

• {{client_name}}
• {{invoice_date}}
• {{amount}}
• {{description}}
• {{due_date}}

Make replaces these with real values before converting to PDF.

Workflow 3: Social Listening → Instant Response (Saves 5 hours/week)

Monitor mentions of your brand across Twitter, Reddit, and news sites. Get instant notifications and draft responses.

• Schedule: Every 30 minutes
• HTTP Request: Twitter API search for your brand mentions
• Filter: Only items from the last 30 minutes
• Iterator: Process each mention separately
• Groq HTTP Request: Generate a draft response based on the tweet content
• Slack: Send notification with tweet + draft response
• Airtable: Log all mentions for reporting

Workflow 4: Content Repurposing Machine (Saves 6 hours/week)

Turn one long-form blog post into social media content for every platform.

• Webhook Trigger: Called when you publish a new blog post
• HTTP Request → Groq: Extract key points from the post
• HTTP Request → Groq: Write a Twitter thread (10 tweets)
• HTTP Request → Groq: Write a LinkedIn article summary
• HTTP Request → Groq: Write 5 Instagram caption variations
• Buffer/Publer: Schedule all content across platforms
• Notion: Store all repurposed content with links

The Groq prompt for Twitter thread:

Turn this blog post into a 10-tweet Twitter thread.

Rules:
- Tweet 1: A hook that makes people want to read the rest
- Tweets 2-9: One key insight per tweet, under 280 characters each
- Tweet 10: CTA to read the full post
- Add (1/10), (2/10) etc. to each tweet
- No hashtags except in tweet 10

Blog post: {{blog_content}}

Workflow 5: Client Onboarding Automator (Saves 2 hours/client)

When a new client pays, automatically trigger the entire onboarding sequence.

• Stripe Webhook: Payment completed
• Make Router: Branch by product purchased
• Google Drive: Create client folder from template
• Notion: Create client workspace
• Slack: Create private client channel, add team
• Gmail: Send welcome email with portal access
• Calendly: Send scheduling link for kickoff call
• Asana/Notion: Create project from template with all standard tasks
• Gmail Day 3: Send "How's it going?" check-in email

Workflow 6: Automated Weekly Report (Saves 2 hours/week)

Every Monday at 8am, generate and send a weekly business report to yourself.

• Schedule: Every Monday at 8:00 AM
• Airtable/Notion: Fetch tasks completed last week
• Stripe: Fetch revenue data for the week
• Google Analytics API: Fetch traffic data
• Make: Calculate totals and trends
• Google Docs: Generate report from template
• Gmail: Email the report to yourself + team

Workflow 7: Job Application Tracker (For Job Seekers)

• Gmail Trigger: New email matching "application" + job keywords
• Make: Parse company name, role, date from email
• Airtable: Add row to job tracker
• Make: Calculate application → interview → offer rates
• Calendar: Add follow-up reminders for no-response applications

Workflow 8: E-Commerce Order Processing

• Shopify Trigger: New order
• Sheets: Log order for reporting
• Gmail: Send order confirmation to customer
• Slack: Notify fulfilment team
• Shipper API: Create shipping label
• Gmail: Send tracking information when label is created

Workflow 9: YouTube → Blog Post → Newsletter

• YouTube Trigger: New video published on your channel
• Whisper API (HTTP Request): Transcribe the video
• Groq: Turn transcription into a polished blog post
• WordPress/Ghost: Publish the blog post as a draft
• Mailchimp: Send newsletter with video embed + blog link

Workflow 10: AI Customer Support Deflection

Before support tickets reach a human, route common questions to AI for instant answers.

• Email/Form Trigger: New support request
• Groq: Classify the issue and generate a response
• Filter: If confidence score > 80%, send AI response automatically
• Filter: If confidence < 80%, route to human with AI draft
• HelpScout/Gmail: Send response
• Sheets: Log for quality monitoring

The Groq Classification Prompt:

You are a customer support classifier.

Respond with JSON only:
{
  "category": "billing|technical|general|refund|urgent",
  "confidence": 0-100,
  "auto_reply": "Your suggested response here",
  "needs_human": true/false
},

Customer message: {{message}}

Context about our product: {{product_context}}